At Motionwave Ltd, we are committed to protecting your privacy and handling your data responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and share your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
For more on your rights under the UK GDPR, visit the Information Commissioner’s Office (ICO) guidance.
1. Who We Are
Motionwave Ltd
Trading under: Motion Wave Digital
Registered office: 98 Oldfield Road, Ipswich, Suffolk IP8 3SQ
Company number: 15535218
Data Controller: Connor Whiting
ICO Registration:ZB681923
If you have any questions about this notice, you can contact us at:
Email: Connorwhiting@motionwave.co.uk
Postal Address: 98 Oldfield Road, Ipswich, Suffolk, IP8 3SQ
2. What Data We Collect
We may collect and process the following:
- Identity and Contact Data – Name, email address, phone number, business name
- Technical Data – IP address, browser type and version, time zone setting and device information
- Usage Data – Information about how you use our website and services
- Marketing and Communications Data – Your preferences for receiving marketing from us
We do not collect sensitive personal data (special category data) unless explicitly required and with your consent.
3. How We Collect Your Data
We collect your data through:
- Direct interactions (e.g. website contact forms, email enquiries, downloads)
- Automated technologies (e.g. cookies and analytics tools)
- Third parties (e.g. Google Analytics, CRM or email marketing platforms)
4. How We Use Your Data
We use your data to:
- Respond to your enquiries and provide services (performance of contract)
- Improve and personalise your experience (legitimate interest)
- Send you relevant updates and marketing (legitimate interest or consent)
- Monitor and improve our website and services (legitimate interest)
We do not sell your data. Any third-party processors (e.g. CRM, analytics, or email tools) are bound by contracts ensuring data protection and compliance with UK GDPR.
5. Data Storage and Transfers
Your data is securely stored using encrypted technologies.
We retain personal data only as long as necessary to fulfil the purposes outlined in this notice, including legal, accounting, or reporting obligations.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time (where consent is the legal basis)
- Data portability – request to move your data to another provider
- Lodge a complaint with the ICO: https://ico.org.uk/make-a-complaint
To exercise your rights, please contact us using the details in Section 1.
7. Cookies
Our website uses cookies and similar tracking technologies to improve your experience and analyse website traffic.
What Are Cookies?
Cookies are small files stored on your device that help websites function and understand user behaviour.
Types We Use:
- Necessary cookies – Required for website functionality
- Analytics cookies – Help us understand visitor usage (e.g. via Google Analytics)
- Preference cookies – Remember your choices
- Marketing cookies – Track browsing to tailor content; only with consent
You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy notices.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page. Please check back regularly.
Last updated: 22/12/2025 automated spam detection service.